Our Staff

Matthew Brady
Matthew Brady joined MRSHC in 2016 after graduating from the University of Cincinnati with an Audiology Doctorate. He completed his externship at the James H. Quillen VA Medical Center in Mountain Home, TN. His professional interests span the scope of audiology including audiological and vestibular assessment, rehabilitation, tinnitus, electrophysiology, and auditory processing disorder.

Jayne Miller-Fritz
Jayne Miller-Fritz has practiced audiology in the Appalachian Region for nearly 35 years. Formerly Mountain Region’s audiologist from 1995-2009 and 2013-2015, Jayne returned to MRSHC in September 2020! Jayne graduated with her BS in Communicative Disorders with a minor in Special Education in 1984 and her Master of Science in Audiology in 1987 from East Tennessee State University. She has her Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association (ASHA) and is licensed to practice Audiology in TN and VA. She has been an ASHA ACE Award winner and has received the Academy Scholars Award on multiple occasions for continuing education.
Jayne’s clinical interests include cochlear implant evaluation and mapping, pediatric audiology, educational audiology, adult audiology and amplification. She has been providing cochlear implant services for over 20 years in upper east Tennessee and southwest Virginia.
Jayne lives in Kingsport, TN with her husband Mack. They enjoy spending time on the lake with their daughter, Allie, and son-in-law, Justin.

Kaley Daniel Briggs
Kaley graduated from East Tennessee State University in 2019 with her Bachelor’s degree in Early Childhood Education. After taking a gap year to serve a nonprofit organization, Kaley returned to Johnson City to complete her master’s degree in Speech Language Pathology. Prior to graduating in 2022, Kaley participated in many clinical opportunities with the pediatric, adolescent, and geriatric populations. While Kaley enjoys working with individuals of all ages, she specifically enjoys serving both the adolescent and geriatric populations. Kaley’s professional interests include dysphagia, aphasia, social communication, and articulation therapy. Kaley is currently certified in the McNeill Dysphagia Therapy Program (MDTP), VitalStim Therapy and Lee Silverman Voice Treatment (LSVT).
Kaley lives in Johnson City with her husband. In her free time, she enjoys spending time with her family and dachshund, Pinot. Kaley’s hobbies include trying new restaurants, thrift shopping, and watching Netflix documentaries.

Haven Brooks
Haven attended East Tennessee State University, where she received her Bachelor of Science in General Psychology with a minor in Communicative Disorders in 2017. Haven returned to ETSU, completing her Master of Science in Speech Language Pathology in May of 2023. Throughout her graduate career, Haven worked in a variety of settings serving children to adults. These placements include ETSU’s Auditory Verbal Therapy Clinic and Positive Eating Program, as well as experience with mobile FEES, early intervention, and the school system. Haven’s area of interest includes dysphagia, aphasia, cognitive disorders, pediatric feeding disorders, and pediatric language disorders. Haven currently serves as the student delegate for the Tennessee Association of Audiologists and Speech Language Pathologists executive council.
Haven lives in Kingsport with her husband, Travis, and their 2 cats, Bub and Weasley. In her free time, she enjoys traveling, trying new restaurants, and spending time with her friends and family.

Bekah Lucas Duncan
Bekah Lucas Duncan joined the Mountain Region Speech and Hearing Center team in August of 2018. She graduated Summa Cum Laude from Radford University with a Bachelors in Communication Sciences and Disorders and a minor in American Sign Language. She continued her graduate education at Radford University, receiving her Masters of Science degree in Communication Sciences and Disorders.
During her undergraduate experience at Radford, Bekah volunteered as an emergency medical technician at the basic level (EMT-B) with the university’s emergency medical services. She also volunteered as an ambassador for her college, Waldron College of Health and Human Services, and at Radford University Speech-Language -Hearing Clinic (RUSLHC) as a clinical assistant. During her graduate career, Bekah worked in a variety of settings to provide services for children and adults alike. These placements included a year at the RUSLHC, the Preschool Language Lab at Radford University, Carilion Giles Community Hospital, and Pediatric Therapy Services. Although Bekah likes working with clients of all ages to gain experience and help provide everyone a voice, she most enjoys working with early childhood language disorders.
Bekah lives in Kingsport with her husband Clint. During her down time away from work, Bekah’s hobbies include reading, spending time with friends and family, exploring new restaurants, and sleeping.

Lindsey Laughrun
Lindsey graduated from East Tennessee State University in 2021 with her Bachelor’s degree in Early Childhood Education. She continued her graduate education at ETSU and received her Master’s degree in Speech Language Pathology in 2023. Lindsey had the opportunity to serve a variety of populations during her clinical rotations in graduate school. These placements included the Auditory Verbal Therapy (AVT) clinic at the NAVE Center, Jeremiah School, Boones Creek Elementary School, and here at Mountain Region Speech and Hearing Center. Although she enjoys serving all populations, Lindsey is passionate about serving the pediatric population.
Lindsey was born and raised in Johnson City, TN. During her free time, she enjoys spending time with her friends and family, baking and cooking, and traveling to new places.

Caroline McFee
Caroline earned a Bachelor of Science in Rehabilitative Health Sciences with minors in Communication Sciences and Disorders and Psychology from East Tennessee State University (ETSU). Caroline continued her education at ETSU and graduated with a Master of Science in Speech-Language Pathology in 2023. While at ETSU, Caroline gained experience in the pediatric feeding clinic with children who were diagnosed with autism spectrum disorder. She continued to gain skills across the lifespan in a wide variety of clinical settings including school systems, adult in-patient rehabilitation, and adult out-patient rehabilitation. Caroline’s clinical interests include articulation/phonological disorders, pediatric feeding, and dysphagia.
Caroline currently lives in Johnson City, TN. During her free time, she loves spending time with family and friends, baking, traveling, and watching new movies and TV shows!
Glenda O’Neal
As a new graduate from the University of Tennessee-Knoxville in 1990, Mountain Region Speech and Hearing Center was my first choice of where I wished to work. As a life- long resident of Kingsport, I wanted to work with children in my own community, and Mountain Region seemed to fit this bill. Thankfully, I was offered the opportunity to join this great team.
As I found myself working for this organization, I came to know the mission of Mountain Region Speech and Hearing Center of serving all who come in need of our services. This mission blended well with how I try to live my life, both professionally and in other service areas. I worked for many years with MRSHC, before venturing out to explore other work settings- making another brief appearance at the Center in 2014-2015. As of October 2020, I am so thankful to be back - continuing my mission as a pediatric speech-language pathologist, and helping Mountain Region fulfill its mission of serving all those in need.
When I am not at work, I enjoy teaching and practicing yoga, cooking, working in my gardens, and spending time in nature.

Jody Rice
Jody Rice has been a certified Speech-Language Pathologist since 2001. She graduated with a Bachelor of Science Degree in Communication Disorders from West Virginia University and earned a Master of Science Degree in Speech-Language Pathology from East Tennessee State University.
Jody has over 20 years of experience working with both the pediatric and adult populations. She is licensed in both Tennessee and Virginia. Her areas of specialty include adult speech/language/cognitive disorders, dysphagia, head and neck cancer, geriatrics, and hospice/palliative care. Jody’s work experience includes providing speech-language and swallowing services to patients at the James H. Quillen VA Medical Center, Holston Valley Medical Center, Bristol Regional Speech & Hearing Center, and prn positions in both Tennessee and Virginia. She has served as an adjunct professor in the Department of Communicative Disorders at East Tennessee State University, teaching the Adult Neurogenic Cognitive-Communication Disorders course and the Dysphagia course. She is fully trained for FEES (Flexible Endoscopic Evaluation of Swallowing) and has her Endoscopy Certification.
Jody lives in Jonesborough, TN with her husband and five children. Jody’s hobbies include reading, being outdoors, traveling, cheering on her kids, and drinking plenty of coffee.

Brittany Rushing, Clinical Director of Speech Language Pathology, Director of FEES
Brittany Rushing has been a certified Speech-Language Pathologist since 2008. She graduated with a Bachelor of Arts Degree in Speech-Language Pathology from the University of Tennessee Knoxville and earned a Master’s Degree in Communicative Disorders from East Tennessee State University.
Brittany has 13 years of experience working with both the pediatric and adult populations, specializing in the treatment of dysphagia and adult speech-language and cognitive disorders. Brittany began her career as an SLP here at MRSHC in 2008 as a clinical fellow. Additionally, Brittany’s work experience includes providing speech-language and swallowing services to patients at the Mountain Home VA, Ballad Health, and Select Specialty Hospital. She has served as an adjunct professor in the Department of Communicative Disorders at East Tennessee State University, teaching the Adult Language Disorders course. Brittany is a certified McNeill Dysphagia Therapy Program (MDTP) provider. She is fully trained for FEES (Flexible Endoscopic Evaluation of Swallowing) and has her Endoscopy Certification.
Brittany lives in Jonesborough, TN with her husband and three children. Brittany’s hobbies include traveling, being outdoors, reading, and fitness/nutrition.
Rebekah Watson
Beka Watson has worked alongside patients and families as a speech-language pathologist at Mountain Region Speech and Hearing Center (MRSHC) since 2017. She earned her master’s degree in Communication Sciences and Disorders from East Tennessee State University (ETSU). Prior to that, she completed her Bachelor of Business Administration degree with a concentration in Marketing Management at ETSU. Between degrees, Beka worked as a classroom assistant at a preschool that provided a variety of therapy services.
At MRSHC, Beka serves pediatric patients with communication and feeding needs, and assesses adult patients with swallowing disorders. Beka is passionate about connecting patients and families to the services which will support them best. She believes in a total communication approach, advocating for immediate access to Augmentative and Alternative Communication (AAC). Beka advocates for a responsive feeding approach and seeks to assist patients in feeling safe and comfortable during mealtimes. She strives to consider the whole patient when making speech, language, feeding, and swallowing recommendations. She is passionate about providing sensory supports so individuals can fully participate in evaluations and therapy sessions. Beka is a FEES certified endoscopist.
Currently, Beka’s role at Mountain Region Speech and Hearing Center is as a diagnostician and substitute speech-language pathologist. When she is not at work, Beka enjoys hiking, running, and spending time outside with her husband, two young daughters, and two doodle dogs.
ADMINISTRATIVE STAFF
- Karen Dale - Executive Director
- Brenda Dishner - Administrative Assistant
- Cassidy Barnette - Audiology Scheduling Specialist
- Linda Dockery - Speech Scheduling Specialist
- Rebecca Vincent - Insurance Coordinator / Collections
- Patti Garrett - Director of Development